Your location :HomeServiceFAQ

Service

Service
FAQ

Due to the non-real-time feature of the column, messages will be responsed within two hours. To keep abreast of updated information, please call Airport Service Hotline at: 86-10-96158 or send your email to:service@bcia.com.cn, we will reply as soon as possible!

【Tips:】

We provide you with multimedia telephones at entries of the terminal buildings and near each boarding gate of departure halls.We provide you with multimedia telephones at entries of the terminal buildings and near each boarding gate of departure halls.
Could you please let me know the opening hours of the left Luggage facilities in each of the terminals? Thank you!! [2018-10-22 00:51]

Answer:

Hello! Dear passenger, hello.The luggage storage service at the three terminals is open 24 hours. Thanks!
Hi! im flying to Macau and have a layover in Beijing airport via Air China. May i know which way to the smoking area in that terminal? i fly to beijing via flight 982 and 5409 to Macau. I will await feedback. Thank you! [2018-10-20 23:25]

Answer:

Hello! Dear passenger, I'm sorry to tell you according to the Beijing Tobacco Control Regulations, there is currently no smoking room in the Capital Airport. If you have a need for smoking, please go to the outdoor area to smoke. Thanks!
Hello!I arrive in Beijing with Hainan Airlines HU 7968 on november 3 and leave from Tianjin Intl. With Scoot/Singapore Airlines on 8 of November. The ticket to Singapore on Nov 8 is a separate booking, but is paid and confirmed Seat. Is this OK for 144 hour Visa.Or must it be one booking on ONE PAPER, and must it be INTERLINE airlines for both flights? [2018-10-20 19:49]

Answer:

Hello! Dear passenger, Some of countries may enjoy 144 hours visa free policy,you can call 0086-10-56095400 to contact with immigration inspcetion to make sure some information and get some help. Thanks!
sir , I am arriving at beijing Cap Airport on 19 dec At 7 .15 am .1. I want best and cheapest sim card for 10 days with 1GB net.can i access face book and whatsapp.2. I want taxi to go to wangfujing street. please guide [2018-10-20 00:12]

Answer:

Hello! Do you want to buy a Chinese sim card when you arrive at the terminal? T2 has China Mobile's counter opposite the 13th of the first floor, and the 2nd floor of the T3 can also purchase the sim card. The phone number is: 13121195558 The Capital Airport has a 24-hour taxi. The T2 is outside the 7th of the first floor. Tel: 010-64596539.T3 is on the B1. Tel: 010-64558892. Thanks!
Hi, I am flying to Beijing PEK tomorrow evening, 20th October, from Shanghai SHA on the Hainan Airlines 7602 flight, arriving at 11:25pm. I then need to transfer to the Hainan Airlines 7903 flight to Manchester, leaving at 1.45am. Will I go through immigration in Shanghai or Beijing? My journey here required me to go through immigration in Beijing, leaving me very little time to make it across to my next flight and so I am concerned about having enough time. Also, how long does it take to walk between Terminal 1 and Terminal 2? [2018-10-19 10:07]

Answer:

Hello! Dear passenger, The walking distance between T1 and T2 is not very far, about 10 minutes walk. Thanks!
Hello, we are three Ukrainian citizens, travelling to Beijing to attend the exhibition. We have the invitations, will stay in Beijing for five days. Can we apply for visa on arrival?Thanks [2018-10-18 18:37]

Answer:

Hello! Dear passengers: About land visa, we recommend you contact the border for advice. We can provide you with the phone numberT2: 010-64590454,T3:010-64532939.. At the same time, we recommend you contact the airline for double check to make sure everything is under your control. Thank you for understanding and your support. Thanks!
Hi, me and my friends arrive on the 3rd of january at 6:55 AM and fly to ho chi min on the 4th at midnight. We all have dutch passports, can we go to the city without a visa? [2018-10-17 22:55]

Answer:

Hello! Dear passengers: On the issue of visa, we recommend you contact the border for advice. We can provide you with the phone number 010-56095400. At the same time, we recommend you contact the airline for double check to make sure everything is under your control. Thank you for understanding and your support. Thanks!
Is it possible to travel to Beijing from Newark International Airport to arrive on November 7th early afternoon and depart November 8th, evening to Seoul with a French Visa. [2018-10-13 03:14]

Answer:

Hello! Dear passenger: Capital Airport has implemented a 144-hour transit visa-free policy for some countries. For more information, you are suggested to contact Border Defense Consulting Department at 010-56095400 for your understanding and support. Thanks!
Good afternoon. I am a citizen of Kazakhstan. I plan to fly from Almaty to Tokyo via Beijing in both directions. Transit time in Beijing is not more than 3 hours. Can I travel without a transit visa? [2018-10-11 19:51]

Answer:

Hello! On the issue of visa, it is recommended that you contact the border counseling to provide you with telephone, you can consult in detail: 010-56095400, the same time, it is recommended that you contact the appropriate airline reconfirmed, so as not to delay your itinerary, thank you for your understanding and support . Thanks!
How i can get my powerbanks back? [2018-10-11 02:47]

Answer:

Hello! Dear passenger: Did you put your powerbank into checking baggage? Thanks!

Results2368| All237Page

|

First

|

Prev

|

1Page

| Next| Last

  • 144 hours
  • 第一届首都机场中国服务之星

Telephone

Weather

Security Check-in

Airline Company

Foreign Exchange

Copyright