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Due to the non-real-time feature of the column, messages will be responsed within two hours. To keep abreast of updated information, please call Airport Service Hotline at: 86-10-96158 or send your email to:service@bcia.com.cn, we will reply as soon as possible!

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We provide you with multimedia telephones at entries of the terminal buildings and near each boarding gate of departure halls.We provide you with multimedia telephones at entries of the terminal buildings and near each boarding gate of departure halls.
We are from Australia. We arrive by air in Beijing on 5 October. We stay in Beijing for 2 nights and then go to Tianjin Port to join a Royal Caribbean Cruise on 7 October. After that we do not return to China. My question is whether we require a Chinese Visa or can we obtain the 72 hour Visa waiver on arrival at Peking Airport? bqev [2018-06-19 10:23]

Answer:

Hello! Hello,On the issue of visa, it is recommended that you contact the border counseling to provide you with telephone, you can consult in detail: 010-56095400, the same time, it is recommended that you contact the appropriate airline reconfirmed, so as not to delay your itinerary, thank you for your understanding and support . Thanks!
Hello, I arrive at 11:45pm, will it be possible to buy a SIM card this late? [2018-06-18 20:08]

Answer:

Hello! Dear passenger: If you arrive at T2,we suggest you try to get in touch with (010)64598145 or (010)64598141. You could call them to consult if they could help you . Thanks!
Hello. Can I take powerbank 20 000 mAh (74Wh) for hand luggage? [2018-06-18 19:52]

Answer:

Hello! Dear passenger: 1. The charge treasure must be carried by passengers for personal use. 2, charge treasure can only carry in the hand baggage or carry, strictly prohibited in the checked baggage to carry. 3, charge the rated energy of no more than 100Wh, without the approval of airlines, rated energy exceeding 100Wh but not exceeding 160Wh, approved by the airline can carry, but each passenger must not carry more than two charge treasure. 1. If the nominal voltage (V) and nominal capacity (Ah) of the charging Po are known, the value of the rated energy can be calculated:   wh= V x Ah   Nominal voltage and nominal capacity are usually marked on the charge treasure.   2. If the charge treasure is marked with Ma only (mAh), you can divide the value by 1000 to get an ampere hour (Ah). Thanks!
Good evening!I am citizen of Belarus. Where can I find official list of visafree countries for transit for 72 hours through Beijing Capital International airport.Thank in advance [2018-06-15 22:12]

Answer:

Hello! Dear passenger, I am sorry to tell you that we donnot have the information about visa ,you can ask the frontier inspection for help,please call 010-56095400.Thank you for your understanding. Thanks!
Good morning!I would like to know whether is there a luggage deposit into the airoport and which are the prices and opening hours?! Thank you in advance for your attentio, Daniela Beghelli N.B.:Plese, reply only in english [2018-06-15 12:37]

Answer:

Hello! Dear passenger: Hello, Beijing Airport Terminal 3 has a luggage storage counter. The second floor A exit next to the luggage storage counter is 24 hours, but there is no specific price information, to provide you with airport luggage storage phone: 010-64558580. Thanks!
Is hong kong considered a third country for the visa free transit? [2018-06-12 14:05]

Answer:

Hello! Dear passenger: Regarding the visa issue, the Capital Airport Border Defense Department is the responsible department. I can provide you with the border defense department's telephone number. You can inquire on the telephone: 00-86-10-56095400. Thank you for your understanding and cooperation. Thanks!
I have read that TSA allows Zippo lighters only if they are new and have NO FUEL and they must be in carry on. I will fly from Beijing to USA in October and need to know . It is a gift for my dad and I do not want it thrown away [2018-06-09 13:09]

Answer:

Hello! Sorry, according to the "Regulations on the Administration of Transportation of Dangerous Goods of China's Civil Aviation", "Rules on the Security of Civil Aviation Airports" and "Contract Law of the People's Republic of China" stipulated by the Civil Aviation Administration of China, it is forbidden to carry checked treasures, lithium batteries and fires in the trunk. And other items, Capital Airport Security will conduct strict security checks on checked baggage, remove prohibited items, and issue Passenger Notices. The consequences will be borne by the passengers themselves. Therefore, it cannot be retrieved after removal. I hope you can understand it. Thanks!
I have a new zippo lighter ( no fuel in it and not opened) I want to bring it from Beijing to USA is that possible? I have read that TSA allows it only if it has NO FUEL and is on carry on. I am confused. Please let me know. [2018-06-09 12:39]

Answer:

Hello! According to the "Regulations on the Administration of Transportation of Dangerous Goods of China's Civil Aviation", "Rules on the Security of Civil Aviation Airports" and "Contract Law of the People's Republic of China" stipulated by the Civil Aviation Administration of China, it is forbidden to carry checked treasures, lithium batteries and fires in the trunk. Therefore, it cannot be retrieved after removal. I hope you can understand it. Thanks!
Hi, We will arrive at terminal 2 and leave from terminal 3 nine and a half hours later. Can we transfer between terminals without going through immigration and new security checks. Is there a hotel in one of the terminals that we can book prior to our arrival. My husband has Dementia and it is very important for him to have a quiet calm area where he can rest during our stop over, any advice would be gratefully appreciated. With thanks. [2018-06-09 00:12]

Answer:

Hello! Dear passenger, Thank you for your letter, there is a distance of about 7 kilometers between Terminal 2 and Terminal 3. You need to take a free shuttle bus between the terminals. And passengers are required to pass the immigration check. However, no security check is required. There is a timing lounge inside the terminal building. The telephone number is 64558577. There is a hotel hotel in the vicinity of the terminal building. The telephone number is 64532617.You can call for details. Thanks!
Hello I will be flying with my bike, can you tell me if there are large cardboard boxes available to buy at the airport to package my bicycle? [2018-06-07 22:51]

Answer:

Hello! Dear passenger, We can provide you luggage packing contact number 010-64535823.You can call this number to get some information. Thanks!

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