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Due to the non-real-time feature of the column, messages will be responsed within two hours. To keep abreast of updated information, please call Airport Service Hotline at: 86-10-96158 or send your email to:service@bcia.com.cn, we will reply as soon as possible!

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We provide you with multimedia telephones at entries of the terminal buildings and near each boarding gate of departure halls.We provide you with multimedia telephones at entries of the terminal buildings and near each boarding gate of departure halls.
Hello. I will be arriving from FNJ at 10am on JS151. I then want to take HY506 to TAS on Tues 18 Sep which leaves at 10:55am. I will only have 55 minutes to transfer in T2. Will this be enough and will the T2 transfer desk be able to check me in for my Uzbekistan Airways flight? I plan to travel with hang luggage only. Thank you for your help. [2018-08-20 17:23]

Answer:

Hello! Dear passenger: In general,it would take you about 1 hour from boarding bridge to arrival hall.For international flight,your check in time is ahead of 3or4 hours,and ending time is ahead of 75 minutes.Sum up,your time is not very enough.We could provide you with telephone number of relevant airline to confirm it.jS:65011557.HY:85263212. Thanks!
Hello, We fly from USA to HGH via Beijing. Layover/Transfer time in Beijing about 4 hours. Are we required to take dog through animal inspection and quarantine? We are not staying in Beijing so our dog cannot stay in Beijing quarantine. Please advise. I called the numbers you listed in previous questions but I do not speak Chinese and they did not speak English. Thank you! [2018-08-18 01:55]

Answer:

Hello! Hello, usually after the international flight arrives, you need to pass the inspection and quarantine. If you need more information, please call the inspection and quarantine, T2:00-8610-64596302, 00-8610- 64590711; T3:00-8610- 64530052, 00-8610-64530058, they only have these notes for us,we are very sorry. Thanks!
Hi, I have a domestic flight, arriving at T2 at 9:25 am, then leaving at T3 for an international flight at 11:45 am. Is 2 hour 20 minutes enough time in between? Thank you. [2018-08-06 23:06]

Answer:

Hello! Under normal circumstances, it takes about 30 minutes for domestic flights to arrive at the baggage, 10 minutes for a shuttle bus, and 15 minutes for no traffic jams. International flights generally check in start 4 hours in advance and stop at 75 minutes in advance. It is recommended that you arrange your time according to the above information. Thanks!
Hello! Please send me all requirements for my pet. I am traveling from the Philippines with a 2 y.o. cat via Capital International Airport (Beijing) to the 3rd country. Layover in the airport wont be longer than 15 hours. I am a Russian citizen, so visa for me is not required. Is it correct? What will be the procedure for my cat in the airport? Thank you! [2018-07-29 19:01]

Answer:

Hello! Dear passenger, Thank you for your letter, the airport airport border defense regulations, no visa required to enter within 24 hours, the border defense telephone is 56095400, pet entry is checked by the inspection and quarantine department, I have no detailed information here, the second terminal inspection and quarantine phone is 64596302, the telephone number of Terminal 3 is 64530052, you can consult in detail. Thanks!
How long does it approximately take from landing to re check in at PEK airport? I will arrive via an international flight, pick up luggage and need to re check in for a domestic flight to CTU. Thanks [2018-07-26 21:34]

Answer:

Hello! Normally,it takes an hour or so for an international flight to arrive at the baggage.,Sk995 is landing at T3 terminal,If your domestic flight is at T3 terminal,Check-in for 45 minutes before departure of domestic flight,If your flight is at T1/T2 terminal,You need to take the free shuttle bus to T1/T2,it takes about 15~20 minutes,Check-in for the T1/T2 domestic flight 40~45 minutes before departure,SO i suggest that you arrange your time reasonably.So as not to delay your flight.Thank you for your understanding.Enjoy your journey! Thanks!
Electric female vibrator want carry, [2018-07-11 15:57]

Answer:

Hello! Dear passenger: If your electric female vibrator is making use of the electricity, and it has no security issue, you can take it in your check-in luggage. If it has the lithium battery, and the single lithium battery, you must be take it in your carry on luggage. And you also can contact with your airlines to confirm this question. Thanks for your understanding. Enjoy your flight. Thanks!
Hello ! I will arrive at Terminal 2. Is there any China TELECOM or UNICOM at T2 to buy a SIM Card or there are only in T3? [2018-07-02 15:36]

Answer:

Hello! Dear passenger : T2 currently has a mobile counter, and I can provide you with a telephone at the travel desk. You try to contact whether you can sell Unicom or Telecom SIM card at T2:00-86-10-64598141, T3:00 -86-10-64532617 or 13121195558 Thank you for your understanding and cooperation. Thanks!
Hello, could you please imform me whether there is a fast track service in the airport? As Ill arrive in terminal 2 (SVO/PEK) and then need to change for terminial 1 (PEK/ CSX) [2018-06-08 16:44]

Answer:

Hello! Dear passenger: Hello! There is no fast track from T2 to T1,you need to pick up your check-in luggage and go throuth the corridor by yourself by walk,the corridor is at the 2F beside the Gate No.16.The international flight arrive come out will takes 1hour,and the demestic flight check-in time end before the departure time about 45minutes.Please arrange your time. Thank you for your understanding! Thanks!
Hello, I am flying into Terminal 3 from NYC and my nephew is flying into Terminal 2 from Israel. Can he come to Terminal 3 and where can I meet him? [2018-05-31 05:06]

Answer:

Hello! Dear passenger, hello.Yes, passengers can take the free shuttle bus from the terminal to the T3. The ride location of the T2 is outside the No. 5 gate. It takes about 20 minutes for the entire journey, 24 hours for work, and 6:00 to 23:00 to reach the fourth floor. , 20:00 - 6:00 the next day is on the first floor, you reasonable arrangements. Thanks!
I am meeting my father at the airport but he is arriving at terminal 2 and I am arriving at T3. Will we be at the same baggage claim? If not is there a way to get from T3 to T2 baggage claim so I can find him? [2018-05-26 01:35]

Answer:

Hello! Do you want to go from T3 to T2? If you are going to visit your family, there is a free shuttle bus between the terminal and the airport. If you have luggage problem you need to contact the airline. Thanks!

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