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Due to the non-real-time feature of the column, messages will be responsed within two hours. To keep abreast of updated information, please call Airport Service Hotline at: 86-10-96158 or send your email to:service@bcia.com.cn, we will reply as soon as possible!

【Tips:】

We provide you with multimedia telephones at entries of the terminal buildings and near each boarding gate of departure halls.We provide you with multimedia telephones at entries of the terminal buildings and near each boarding gate of departure halls.
I am an adult of 57 years old from Greece. I am travelling in China in summer for 10 days for vacation. I don't speak english myself but my traveller companion does. We want to rent a car and drive around the country. Is the temporary driving licence valid for citizens of Greece and for travelling outside Beijing? Pls answer as soon as possible. Thank you very much. [2018-03-30 06:26]

Answer:

Hello! Dear passenger, thank you for your letter, for you, give you a telephone terminal management, 64530010, you dial the telephone to consult, at the same time give you car rental service phone 4006166666 Thanks!
Hi, I'll be arriving in an international flight with Hainan Airlines at Terminal 2 and I need to meet my husband who will arrive 15 minutes after me in an international flight with Swiss Airlines at Terminal 3. I know I can take a shuttle from T2 to T3. Is there a good meeting point at Terminal 3 where we can meet? And if so, could you please tell me exactly where it is? Thank you very much for your help. [2018-03-27 15:59]

Answer:

Hello! Dear passenger, You can meet your husband in terminal's public area,there have some coffee shop in public area.You can check it on site.Thanks for your understanding. Thanks!
hello i am arriving Beijing capital airport terminal 2 and after 6 hrs i will transit to macau from terminal 3. do i need Chinese visa to go from terminal 2 to Terminal 3. [2018-03-19 13:20]

Answer:

Hello! Hello, because the visa issue is the responsibility of the border defense department, we do not have the corresponding information. We can provide you with a border defense telephone. Please consult in detail at 56095400. I hope to help you. Thanks!
Hello. I am arriving at Terminal 3. And need to fly to GuangZhou with flight number CZ323. How do I transfer to domestic terminal? And which terminal should I go to? Thank you! [2018-03-18 18:53]

Answer:

Hello! Dear passenger, China Southern Airlines' flight is in terminal2.You can take our free terminals' shuttle bus from terminal3 to terminal2 at first floor 5 gate.Thanks for your understanding. Thanks!
My wife and I are travelling on China Airways flight 856 to Beijing on 1st October 2018 arriving 1525. We then catch flight 1235 China Airways to Xian at 1715. On 20 October we then catch China Airways flight 976 from Singapore at 0900 and arriving 1520. We then catch China Airways flight 855 to London Heathrow leaving at 1635. Do we collect baggage both times arriving in Beijing and do we have enough time to catch both flights. Your help would be very much appreciated Andrew Parsons [2018-03-16 21:21]

Answer:

Hello! Hello, because your baggage is carried by the airline for you, so you need to extract your baggage, please consult CA, the phone is 95,583, in addition, in the T3 terminal has a transfer counter, you can save your transfer Time, but you need to consult the airline whether you can transit there, and whether your baggage needs to be handled directly. The specific information recommends that you confirm with the airline, thank you for your understanding and support Thanks!
I arrive to BCIA (Terminal: 2) by Hainan Airlines flight 7934 at 6:05am on March 8, 2018.After 19 hours I have next flight by Hawaiian Airlines 898 (Terminal:3) at 1:10am on March 9, 2018. Can you please advise: 1. How I can transfer from Terminal 2 to Terminal 3? 2. Can I make short visit to Palace Museum during 19 hours stop at the BCIA? [2018-03-06 19:14]

Answer:

Hello! Dear passenger:You can take Airport Free Shuttle Bus from terminal 2 to terminal 3,you can take it at first floor out of gate 7.If your time is urgent, you can visit it. Thanks!
Hello, I would like to validate the transit time for my both fly.Air China 904 (Ho chin Minh) to Air China 879 (Montreal,Canada). For now, the transit escale time is 1hour 55 minutes. Is enough time? Thanks [2018-03-01 02:22]

Answer:

Hello! Sorry, based on your information, your transit time is not enough, most likely not catch the flight.Your entry and exit checks take time there may be queuesand and the doors are closed 20 minutes before your international flight takes off. Thanks!
Hi, I am going to travel Mumbai from Tokyo through Air china. The layover time at Beijing airport is 1 hour 35 minutes. Do I need to checkin my luggage again at Beijing airport? And is the layover time sufficient to follow all the required procedures? [2018-02-27 13:08]

Answer:

Hello! Dear passenger, The airline is responsible for all your checked baggage. It is usually necessary for passengers to pick up the checked baggage.You need to confirm with your airline. Thanks!
Hi I'm flying airchina for on JFK to PEK. Layovers will be 4 hrs before connecting to SWA airport, will I need to wear a winter jacket in PEK airport ? [2018-02-07 04:43]

Answer:

Hello! Dear passenger, The normal temperature at the airport is around 24 degrees centigrade, and it might be cooler by the door. You need a jacket.Thanks for your understanding. Thanks!
Will be arriving on a CZ flight from Amsterdam and have a connecting flight tonHarbin. Both terminal 2Do we have to collect our luggage or will it go to Harbin directly? [2018-01-29 01:57]

Answer:

Hello! Please contact the airline that you have reached, and ask if you have handled the luggage straightaway, and the baggage that has been hung is not required to be extracted. Thanks!

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