Your location :HomeServiceFAQ

Service

Service
FAQ

Due to the non-real-time feature of the column, messages will be responsed within two hours. To keep abreast of updated information, please call Airport Service Hotline at: 86-10-96158 or send your email to:service@bcia.com.cn, we will reply as soon as possible!

【Tips:】

We provide you with multimedia telephones at entries of the terminal buildings and near each boarding gate of departure halls.We provide you with multimedia telephones at entries of the terminal buildings and near each boarding gate of departure halls.
Hello,i am travelling from Hong Kong to Paris via Beijing in December. My flight details are as follow: CA6516,HKG to Beijing 22:10(T3) and (T2)MU8665,Beijin 01:00 to Paris. will it be sufficient for me transit from T3 to T2? And can u pls guide me with the transit procedure to catch the flight on time. Thank you [2018-11-27 17:34]

Answer:

Hello! Normally, If you take the international flight arrival to terminal3 and take out the checked baggage from the international arrival exit, It takes about an hour to get out. Then, you can take the terminal free shuttle bus to T2 on the first floor, between 23:00 to 1:00, the bus no more than 10 minutes, the whole case is not traffic jams about 15 to 20 minutes. At the T2 ,Generally, international flights before 4hours open the check in counter and before 75minutes close the check in counter. Please according to these information arrange your own time, and I suggest you can confirm with your airline company. Thanks!
I will have my connecting flight at the airport (CA 977) and i will have to wait around 5 hours (same for the way back (CA 978 and CA 6221) My first entry should be the 20.12.2018, and the last entry 6.1.2019. I do not intend to enter the city, so my question is, do i need a transit visa for this? [2018-11-15 20:35]

Answer:

Hello! Dear passenger, Sorry,we don't have the imformation about the transit visa.You can confirm with the immigration department.The number is 8610-56095400.Thanks for your understanding. Thanks!
Hello,im travelling from Newyork to mumbai via beijing in d month of november,I have layover of just 1hr, will it be sufficient for me?And can u pls guide me with d transit procedure of which terminal to take to catch d flight on time? [2018-10-25 00:52]

Answer:

Hello! Hello, if your two flights are both in the T3 terminal, there is an international transfer international counter in the terminal, but you need to consult the airline, whether you can transfer directly inside, and whether your baggage is straight Hanging, the time required for the specific transfer, we can not determine for you, you need to see the on-site traffic, I suggest you consult with the airline in detail, thank you for your understanding and support. Thanks!
I am going to Sapporo from flight CA970 transfer to CA169, only have 1:40mins for transfer, I not sure how to transfer, could you arrange one airport staff to guide me when I reached Beijing airport? Thank you. [2018-10-17 20:44]

Answer:

Hello! Dear passenger, There have information staff in the terminal.If you only have 1:40mins for tansfer,I am afraid it is too short. Thanks!
Hi. I am indian national travelling from vancouver to almaty(Kazakhstan) via beijing. My flight from vancouver lands at terminal 3 and mu connecting flight to almaty is after 12 hours from terminal 2. Do I need a transit visa? And what about the luggage? I need to collect it and check in again at terminal 2? Appreciate your response. Thanks [2018-10-16 00:00]

Answer:

Hello! Dear passenger, Thank you for your letter. Under normal circumstances, foreigners who travel within 24 hours are exempt from visas. The main point is to check your documents. You can also call 56095400 to confirm that you are two different terminals and need to pick you up. Baggage, check-in again Thanks!
I am a South African citizen flying from Seoul to Cape Town via Beijing. I have to transfer from Korean Air to Ethiopian Air in Beijing. I am aware that I don't need a visa if I'm transferring within 24 hours. But, will I be able to check in my baggage again? Because I'm sure I'll have to recheck it because I'm changing airlines. [2018-10-14 19:25]

Answer:

Hello! Hello, if you are flying on different airlines and the baggage needs to be re-extracted, then in general, you need to re-apply for baggage. It is recommended that you confirm with your airline. Thanks!
Hello, there is a flight combo of Hainan Airline Mexico to Beijing, with 2 hours layover, and then Hong Kong Airline from Beijing to Hong Kong. Is the baggage will be sent straight from Mexico to HK? Do I need to pass through regular custom process of check out and check in for the next flight? Wondering if 2 hours is enough...Thanks! [2018-10-09 03:09]

Answer:

Hello! Dear passenger, Whether your baggage is directly connected to your destination, you need to consult the airline of your origin airport.If it is necessary to reserve two and a half hours for the international flight time of the same terminal, the transit time of the cross-station building should be reserved for three and a half hours. Thanks!
Hi! I am travelling with Air China from London Heathrow to Shanghai, with a 2 hr 45 minute stop in Beijing Capital. (Flight CA938 Heathrow to Beijing, flight CA1855 Beijing to Shanghai.) Will my bags be checked through by Air China at Beijing, or will I have to collect them and then recheck them in for the domestic flight to Shanghai? Also, is 2hr 45 min likely to be enough time to complete all procedures from International arrival at Beijing to domestic departure? Thank you :) [2018-09-22 17:29]

Answer:

Hello! Dear passenger, You can check with your first airport to confirm whether you need pick up your checked baggage in Beijing.The Air china is in terminal 3.When you get your checked baggage,you can see the transit area.You can confirm with the Air China.If you can't transfer there,you need go out of the exit B then check-in on the 4th floor of T3c.You take an international flight arrive in Beijing and get the checked baggage maybe need 60m.The domestic flight check-in counter opens 3h and closes 45m before departure.You can confirm with the airline,The number is 8610-95583.Thanks for your understanding. Thanks!
Hello,I am travelling from Astana (TSE) to Tokyo (HND) through Beijing. First Astana Beijing flight CA792 and then Beijing to Tokyo flight CA 181. I am Kazakhstan citizen. Do I need transfer visa? Thanks [2018-09-17 20:15]

Answer:

Hello! On the issue of visa, it is recommended that you contact the border counseling to provide you with telephone, you can consult in detail: 010-56095400, the same time, it is recommended that you contact the appropriate airline reconfirmed, so as not to delay your itinerary, thank you for your understanding and support . Thanks!
Dear sir kindly I will arrive to PEK from Karachi Pakistan on my way to LAX my stop at PEK is 2 hours plz guide how much time is required for the connection flight to be taken I font want to miss my flight to LAX [2018-08-27 07:46]

Answer:

Hello! Dear passenger, Thank you for your letter. If you are an international flight connecting from the Capital Airport, it is recommended to reserve at least three and a half hours. You only have two hours. The time is very tight. If possible, it is recommended that you change your time to a sufficient time. On the flight Thanks!

Results183| All19Page

|

First

|

Prev

|

1Page

| Next| Last

  • 144 hours
  • 第一届首都机场中国服务之星

Telephone

Weather

Security Check-in

Airline Company

Foreign Exchange

Copyright