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Due to the non-real-time feature of the column, messages will be responsed within two hours. To keep abreast of updated information, please call Airport Service Hotline at: 86-10-96158 or send your email to:service@bcia.com.cn, we will reply as soon as possible!

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We provide you with multimedia telephones at entries of the terminal buildings and near each boarding gate of departure halls.We provide you with multimedia telephones at entries of the terminal buildings and near each boarding gate of departure halls.
We are planning to flight from Japan to Delhi. On the way we need to transit at Beijin Airport. Does a Indian citizn holder need a transit visa? We will only stay inside of airport. [2019-02-11 21:56]

Answer:

Hello! Dear passenger, You need to consult the border check,please call 010-56095400 and ask them for help. Thanks!
I'm citisen of Moldova, do I need visa for stay less than 24hours on my way from Ukraine to Democratic People's Republic of Korea? [2019-01-23 07:44]

Answer:

Hello! Hello: At present, Capital Airport has implemented a 144-hour transit visa-free policy for some countries. For more information, you are suggested to contact Border Defense Consulting Department at 010-56095400 for your understanding and support. Thanks!
Hi! I was not aware that there were restrictions on power banks, and have unfortunatly bought 5 10000 mAh (37 Wh) xiaomi power banks as (late) christmas presents for my siblings. They are unopened and in the original packaging. Is there any possible way I can get them all on the plane? I have bought an extra carry on luggage for my flight, will this have any impact? Thanks in advance for the help! [2019-01-08 22:48]

Answer:

Hello! hello,the power bank can only be carried by the passengers themselves or be put into the carry-on baggage inatead of the check-in baggage.if the rate capacity of power bank is not greater than 100wh,no approval by the airlines is required;if the rated capacity is greater than 100wh but not greater than 160wh,upon approval by the airlines,the power bank can be carried on the flight,but each passenger is only allowed to carry no more than 2 power banks. but,normally,100wh=20000mah,your power bank is too big in this connection,so ,maybe only can make sure with the security check at the point that you can take it or not. Thanks!
good evening. I'm flying from melbourne to CZ344 China Southern Airlines has a flight that reaches terminal 2 and I throw three hours and 20 minutes later for Athens with AirChina. what's the procedural again I'm lugging. transfer from terminal 2 to 3 how is it done? [2018-12-26 06:53]

Answer:

Hello! Dear passenger : Sorry, we haven't checked your CZ344 flight information yet, if you confirm that it is T2 flight transfer to T3 flight departure. There is a free shuttle bus between the terminals. The departure time is: 24-hour operation, 06:000-23:00, no more than 10 minutes, 23:00-06:00, no more than 15 minutes. there is no traffic jam for about 15-20 minutes. It takes about 40 minutes to pick up the baggage from the domestic port, and it takes about 60 minutes to pick up the baggage from international port. The international flight of T3 starts to check-in 3-4 hours before departure, and the check-in is closed 60-75 minutes in advance.Please according to these information arrange your own time, and I suggest you can confirm with your airline company. ? Thanks!
Hello,i am travelling from Hong Kong to Paris via Beijing in December. My flight details are as follow: CA6516,HKG to Beijing 22:10(T3) and (T2)MU8665,Beijin 01:00 to Paris. will it be sufficient for me transit from T3 to T2? And can u pls guide me with the transit procedure to catch the flight on time. Thank you [2018-11-27 17:34]

Answer:

Hello! Normally, If you take the international flight arrival to terminal3 and take out the checked baggage from the international arrival exit, It takes about an hour to get out. Then, you can take the terminal free shuttle bus to T2 on the first floor, between 23:00 to 1:00, the bus no more than 10 minutes, the whole case is not traffic jams about 15 to 20 minutes. At the T2 ,Generally, international flights before 4hours open the check in counter and before 75minutes close the check in counter. Please according to these information arrange your own time, and I suggest you can confirm with your airline company. Thanks!
I will have my connecting flight at the airport (CA 977) and i will have to wait around 5 hours (same for the way back (CA 978 and CA 6221) My first entry should be the 20.12.2018, and the last entry 6.1.2019. I do not intend to enter the city, so my question is, do i need a transit visa for this? [2018-11-15 20:35]

Answer:

Hello! Dear passenger, Sorry,we don't have the imformation about the transit visa.You can confirm with the immigration department.The number is 8610-56095400.Thanks for your understanding. Thanks!
Hello,im travelling from Newyork to mumbai via beijing in d month of november,I have layover of just 1hr, will it be sufficient for me?And can u pls guide me with d transit procedure of which terminal to take to catch d flight on time? [2018-10-25 00:52]

Answer:

Hello! Hello, if your two flights are both in the T3 terminal, there is an international transfer international counter in the terminal, but you need to consult the airline, whether you can transfer directly inside, and whether your baggage is straight Hanging, the time required for the specific transfer, we can not determine for you, you need to see the on-site traffic, I suggest you consult with the airline in detail, thank you for your understanding and support. Thanks!
I am going to Sapporo from flight CA970 transfer to CA169, only have 1:40mins for transfer, I not sure how to transfer, could you arrange one airport staff to guide me when I reached Beijing airport? Thank you. [2018-10-17 20:44]

Answer:

Hello! Dear passenger, There have information staff in the terminal.If you only have 1:40mins for tansfer,I am afraid it is too short. Thanks!
Hi. I am indian national travelling from vancouver to almaty(Kazakhstan) via beijing. My flight from vancouver lands at terminal 3 and mu connecting flight to almaty is after 12 hours from terminal 2. Do I need a transit visa? And what about the luggage? I need to collect it and check in again at terminal 2? Appreciate your response. Thanks [2018-10-16 00:00]

Answer:

Hello! Dear passenger, Thank you for your letter. Under normal circumstances, foreigners who travel within 24 hours are exempt from visas. The main point is to check your documents. You can also call 56095400 to confirm that you are two different terminals and need to pick you up. Baggage, check-in again Thanks!
I am a South African citizen flying from Seoul to Cape Town via Beijing. I have to transfer from Korean Air to Ethiopian Air in Beijing. I am aware that I don't need a visa if I'm transferring within 24 hours. But, will I be able to check in my baggage again? Because I'm sure I'll have to recheck it because I'm changing airlines. [2018-10-14 19:25]

Answer:

Hello! Hello, if you are flying on different airlines and the baggage needs to be re-extracted, then in general, you need to re-apply for baggage. It is recommended that you confirm with your airline. Thanks!

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