Your location :HomeServiceFAQ

Service

Service
FAQ

Due to the non-real-time feature of the column, messages will be responsed within two hours. To keep abreast of updated information, please call Airport Service Hotline at: 86-10-96158 or send your email to:service@bcia.com.cn, we will reply as soon as possible!

【Tips:】

We provide you with multimedia telephones at entries of the terminal buildings and near each boarding gate of departure halls.We provide you with multimedia telephones at entries of the terminal buildings and near each boarding gate of departure halls.
I am going to Sapporo from flight CA970 transfer to CA169, only have 1:40mins for transfer, I not sure how to transfer, could you arrange one airport staff to guide me when I reached Beijing airport? Thank you. [2018-10-17 20:44]

Answer:

Hello! Dear passenger, There have information staff in the terminal.If you only have 1:40mins for tansfer,I am afraid it is too short. Thanks!
Hi. I am indian national travelling from vancouver to almaty(Kazakhstan) via beijing. My flight from vancouver lands at terminal 3 and mu connecting flight to almaty is after 12 hours from terminal 2. Do I need a transit visa? And what about the luggage? I need to collect it and check in again at terminal 2? Appreciate your response. Thanks [2018-10-16 00:00]

Answer:

Hello! Dear passenger, Thank you for your letter. Under normal circumstances, foreigners who travel within 24 hours are exempt from visas. The main point is to check your documents. You can also call 56095400 to confirm that you are two different terminals and need to pick you up. Baggage, check-in again Thanks!
I am a South African citizen flying from Seoul to Cape Town via Beijing. I have to transfer from Korean Air to Ethiopian Air in Beijing. I am aware that I don't need a visa if I'm transferring within 24 hours. But, will I be able to check in my baggage again? Because I'm sure I'll have to recheck it because I'm changing airlines. [2018-10-14 19:25]

Answer:

Hello! Hello, if you are flying on different airlines and the baggage needs to be re-extracted, then in general, you need to re-apply for baggage. It is recommended that you confirm with your airline. Thanks!
Hello, there is a flight combo of Hainan Airline Mexico to Beijing, with 2 hours layover, and then Hong Kong Airline from Beijing to Hong Kong. Is the baggage will be sent straight from Mexico to HK? Do I need to pass through regular custom process of check out and check in for the next flight? Wondering if 2 hours is enough...Thanks! [2018-10-09 03:09]

Answer:

Hello! Dear passenger, Whether your baggage is directly connected to your destination, you need to consult the airline of your origin airport.If it is necessary to reserve two and a half hours for the international flight time of the same terminal, the transit time of the cross-station building should be reserved for three and a half hours. Thanks!
Hi! I am travelling with Air China from London Heathrow to Shanghai, with a 2 hr 45 minute stop in Beijing Capital. (Flight CA938 Heathrow to Beijing, flight CA1855 Beijing to Shanghai.) Will my bags be checked through by Air China at Beijing, or will I have to collect them and then recheck them in for the domestic flight to Shanghai? Also, is 2hr 45 min likely to be enough time to complete all procedures from International arrival at Beijing to domestic departure? Thank you :) [2018-09-22 17:29]

Answer:

Hello! Dear passenger, You can check with your first airport to confirm whether you need pick up your checked baggage in Beijing.The Air china is in terminal 3.When you get your checked baggage,you can see the transit area.You can confirm with the Air China.If you can't transfer there,you need go out of the exit B then check-in on the 4th floor of T3c.You take an international flight arrive in Beijing and get the checked baggage maybe need 60m.The domestic flight check-in counter opens 3h and closes 45m before departure.You can confirm with the airline,The number is 8610-95583.Thanks for your understanding. Thanks!
Hello,I am travelling from Astana (TSE) to Tokyo (HND) through Beijing. First Astana Beijing flight CA792 and then Beijing to Tokyo flight CA 181. I am Kazakhstan citizen. Do I need transfer visa? Thanks [2018-09-17 20:15]

Answer:

Hello! On the issue of visa, it is recommended that you contact the border counseling to provide you with telephone, you can consult in detail: 010-56095400, the same time, it is recommended that you contact the appropriate airline reconfirmed, so as not to delay your itinerary, thank you for your understanding and support . Thanks!
Dear sir kindly I will arrive to PEK from Karachi Pakistan on my way to LAX my stop at PEK is 2 hours plz guide how much time is required for the connection flight to be taken I font want to miss my flight to LAX [2018-08-27 07:46]

Answer:

Hello! Dear passenger, Thank you for your letter. If you are an international flight connecting from the Capital Airport, it is recommended to reserve at least three and a half hours. You only have two hours. The time is very tight. If possible, it is recommended that you change your time to a sufficient time. On the flight Thanks!
I am Sri Lankan paddport holder and to Taiwan from Russia. I have my connecting flight through Beijing(PEK) Terminal 2. I'm arriving from S7 airline Flight to same terminal 2 with layover 3h 10m. Do I need transit Visa? And my baggage will automatically transferred to flight no HU 798 ? [2018-08-25 16:34]

Answer:

Hello! Dear passenger: Capital Airport has implemented a 144-hour transit visa-free policy for some countries. For more information, you are suggested to contact Border Defense Consulting Department at 010-56095400 for you,and if you want to ask about baggage will automatically transferred to flight HU798,you can contact the airlines to cnfirm,the phone number is 95339.thank you for your understanding and support! Thanks!
Hello. I will be arriving from FNJ at 10am on JS151. I then want to take HY506 to TAS on Tues 18 Sep which leaves at 10:55am. I will only have 55 minutes to transfer in T2. Will this be enough and will the T2 transfer desk be able to check me in for my Uzbekistan Airways flight? I plan to travel with hang luggage only. Thank you for your help. [2018-08-20 17:23]

Answer:

Hello! Dear passenger: In general,it would take you about 1 hour from boarding bridge to arrival hall.For international flight,your check in time is ahead of 3or4 hours,and ending time is ahead of 75 minutes.Sum up,your time is not very enough.We could provide you with telephone number of relevant airline to confirm it.jS:65011557.HY:85263212. Thanks!
Hello, We fly from USA to HGH via Beijing. Layover/Transfer time in Beijing about 4 hours. Are we required to take dog through animal inspection and quarantine? We are not staying in Beijing so our dog cannot stay in Beijing quarantine. Please advise. I called the numbers you listed in previous questions but I do not speak Chinese and they did not speak English. Thank you! [2018-08-18 01:55]

Answer:

Hello! Hello, usually after the international flight arrives, you need to pass the inspection and quarantine. If you need more information, please call the inspection and quarantine, T2:00-8610-64596302, 00-8610- 64590711; T3:00-8610- 64530052, 00-8610-64530058, they only have these notes for us,we are very sorry. Thanks!

Results180| All18Page

|

First

|

Prev

|

1Page

| Next| Last

  • 144 hours
  • 第一届首都机场中国服务之星

Telephone

Weather

Security Check-in

Airline Company

Foreign Exchange

Copyright