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Due to the non-real-time feature of the column, messages will be responsed within two hours. To keep abreast of updated information, please call Airport Service Hotline at: 86-10-96158 or send your email to:service@bcia.com.cn, we will reply as soon as possible!

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We provide you with multimedia telephones at entries of the terminal buildings and near each boarding gate of departure halls.We provide you with multimedia telephones at entries of the terminal buildings and near each boarding gate of departure halls.
How to get domestic flight after arrival via international airline. If the domestic is not a connecting flight. [2017-10-27 20:09]

Answer:

Hello! Dear passenger Firstly,you need to pick up your baggage at Baggage Claim Hall,and then you can go to the check-in counter go through the procedure.If you have any other questions please provide us some details.Thanks for your understanding! Thanks!
Hi, I am taking an International flight via Singapore Airlines and arriving Beijing Capital airport at 7.15am in November. I have a domestic flight at 9am to Mongolia via Air China. I do not have check in baggage, only handcarry. Can I ask if this amount of time is enough for the whole process? Also, do i go through quarantine checks, followed by immigration, customs baggage check, then proceed to transit procedures (boarding pass collection), then immigrations and baggage checks again before boarding? [2017-10-09 08:49]

Answer:

Hello! Dear passenger:Yes,if you donnot have check-in baggage you go through quarantine checks, immigration, customs takes about 40 mins and international flight close check-in counter before 1 hour but the time will be tense。 Thanks!
Last time flown from Beijing, I saw lots of batteries were confiscated into the bin near the passport control. Is there any restrictions of batteries carrying into the aircraft? And How about a charger combined with a battery, any rules? [2017-09-20 15:11]

Answer:

Hello! If there is a single lithium battery, you must carry, lithium battery can be carried below 100wh, more than 100wh need the airline agreed, more than 160wh can not be brought, and logo to be clear and clear, if your charger which contains lithium batteries, Please put in the hand baggage, carry a single lithium battery, including the charge or power bank , including, can not exceed 2. Thanks!
i forgot to pick my baggage from the baggage claim hall while departing airport. can tou please guide me how can i collect my baggage. [2017-09-09 13:21]

Answer:

Hello! Dear passenger, If you didn't pick up your checked baggage you should contact with the airline.They have the baggage inquiry counter.The number is 8610-64599524,you can try. Thanks!
i m passing through beijing airport to thailand , I have thailand visa , I have a 2nd flight ticket after 9 hours delay , (1st thing) at karachi airport, air china staff will allow me for boarding , (2nd thing) they will allow me to go out for sight seeing ,,? I m Pk ntnl....!! [2017-08-23 00:48]

Answer:

Hello! Dear passenger, I'm sorry,we don't have this imformation.If you take the internation flight ,the Immigration Department will check your documents,you should comfirm with them .The number is 8610-56095400. You need contact with your airlines ,too.The Air China's number is 8610-95583.Thanks for your understanding and cooperation. Thanks!
Hello, I have trouble choosing time between international flight (Helsinki to Beijing) and domestic flight (Beijing to Wuhan). If i have student visa, would 5 hours be enough for all the procedures? [2017-08-10 15:02]

Answer:

Hello! Dear passenger:If you have check-in baggage,you take it out about 1 hour,and domestic flight open before 3 hours and close before 45-40min,so this time is enough. Thanks!
To Beijing AirportI have repeatedly noticed that flight number PK853 (BeijingTokyo) (PIA) is delayed time after time because of the short turnaround time in Beijing Airport. You have twice forwarded my message to PIA staff in Beijing, but the 2030 minute delays continue. It's as if you ignore my messages. Right now, the turnround time for PK852 / PK853 in Beijing is 1 hour and 30 minutes. Apparently not enough, because otherwise it would not be delayed. Try to give the plane about 1 hour 50 minutes or 2 hours maybe. [2017-08-08 02:08]

Answer:

Hello! Dear passenger, Here is Beijing Capital airport.And we have no right to change what you mentioned,we suggest you contact with the airlines or you can log in their official website reflect this problem. Thanks for your cooperation and understanding. Thanks!
We are traveling from Germany to Newzeeland and we have a stop in Peking on each flight. So we have a 18 hours and 22 hours stay in Peking. Is it possible to leave the airport while waiting, so that we can see the city? [2017-07-16 16:28]

Answer:

Hello! Dear passenger: If foreign passengers holding air ticket for a connecting flight want to transfer to a third country at Beijing Capital International Airport in 24H,no Chinese Visa is required; About if you can leave the airport.Now I provide you with the Immigration Inspection phone number,you can make it sure with them. Have a nice trip! Thanks!
Hello, I will be flying from LHR to ICN via PEK in January. Will I need to collect my luggage at PEK before boarding my connecting flight? My wait at PEK is only 1hr45min so I will be tight on time. Thank you. [2017-07-14 21:35]

Answer:

Hello! Dear passenegr, Sorry, you should confirm with your first departure airport to confirm that whether you need to pick up your babbaga then check-in again.We don't have this imformation. Thanks!
Can I check in my luggage for flights Beijing to Brussels 6 hours before the flight? [2017-06-04 07:43]

Answer:

Hello! Dear passenager:The check in counter open before the flight 3 hour,close at 1 hour,so you cannot do it. Thanks!

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