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Winter Clothing Safekeeping for Free

"Warm Winter" Service for Passengers with Special Needs

1) Introduction

To facilitate travel in winter of special passengers (elderly people aged 65 and older, disabled persons, and pregnant women), Beijing Capital International Airport provides special passengers on southbound flights with the "Warm Winter" clothing safekeeping service for free from October 1 each year until March 1 next year, allowing them to travel with lighter packs.

Service

Feature: Free and convenient

Slogan: Travel Lighter and Easier

Period: From October 1 each year to March 1 next year

Description: Each passenger can leave up to two pieces of winter clothing for safekeeping for free

2) Procedure

  1. Apply for Safekeeping
  2. The passenger may apply online or call the Customer/Passenger Service Center 24 hours ahead of his/her flight schedule, or book on the spot at Terminal-2 Customer Service Center or Terminal-3 Passenger Service Center on the day of his/her flight.

  3. Go through the Procedure
  4. Upon the passenger's arrival at the Customer/Passenger Service Center, we will create a winter clothing safekeeping file for him/her, and the passenger leaves his/her unwanted winter clothing there and receives a winter clothing safekeeping card.

  5. Claim Winter Clothing in Safekeeping
  6. Upon return from travel, the passenger goes to the Customer/Passenger Service Center and gets his/her clothing back by showing his/her safekeeping card.

    Terminal-2 Customer Service Center  Tel: 010-96158 (operators available 24 hours a day)  Location: Beside Gate 15 on the first floor of Terminal 2

    Terminal-3 Passenger Service Center  Tel: 010-96158 (operators available 24 hours a day)  Location: On the west side of the public area in the arrival hall on the second floor of Terminal 3 (beside the ICBC outlet at Exit C)

3) Notes

1.The lockers are only for the clothing safekeeping purpose. Before putting your clothing for safekeeping, please check all its pockets and take out any personal belongings. The airport will accept no responsibility for their loss.

2.The safekeeping card should be kept properly as you will need it to claim your clothing.

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