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Airport Facilities
Beijing Capital International Airport Service Commitments November 2010
Domestic flight check-in queuing &processing time < 10 minutes
| Terminal | Target | Achieved |
| T1 | 95% | 100% |
| T2 | 95% | 100% |
| T3 | 95% | 95% |
International flight check-in queuing &processing time < 20 minutes
| Terminal | Target | Achieved |
| T2 | 95% | 100% |
| T3 | 95% | 100% |
Immigration queuing & processing time < 25 minutes (under normal circumstances)
| Terminal | Target | Achieved |
| T2 | 95% | 100% |
| T3 | 95% | 100% |
Security check waiting time < 8 minutes
| Terminal | Target | Achieved |
| T1 | 100% | 100% |
| T2 | 100% | 100% |
| T3 | 100% | 100% |
Free inter-terminal shuttle bus departure interval < 10 minutes (06:00~23:00)
| Terminal | Target | Achieved |
| T2 | 100% | 100% |
| T3 | 100% | 100% |
Passenger overall satisfaction (By ASQ benchmarking program of Airports Council International)
| Terminal | Target | Achieved |
| T1&T2 | 4.69 | 4.72 |
| T3 | 4.70 | 4.72 |
